Electric vehicles (EVs) face more reliability issues than gas-powered cars, according to Consumer Reports’ latest findings. The study reveals that EVs encounter nearly 80% more problems than traditional gasoline vehicles, raising concerns about long-term ownership costs and customer satisfaction.
When it comes to plug-in hybrid electric vehicles (PHEVs), the numbers look even worse. Consumer Reports highlights that PHEVs experience almost 150% more issues compared to gas-powered cars, making them the least reliable option in today’s automotive market.
These findings shed light on ongoing EV reliability challenges, including battery performance, charging systems, and software glitches. At the same time, they initiate conversations about how manufacturers can enhance build quality, streamline technology, and strengthen warranties to boost consumer confidence.
Are Electric Vehicles Less Reliable Than Gas Cars?
Consumer Reports recently published findings on the reliability of electric vehicles (EVs), plug-in hybrid electric vehicles (PHEVs), and traditional hybrids compared to gasoline-powered cars. The data suggests a clear performance gap in terms of reported issues.
- Electric vehicles (EVs): On average, EVs experience about 80% more problems than their gasoline counterparts.
- Plug-in hybrid vehicles (PHEVs) exhibit the highest failure rates, with nearly 150% more issues than gas-powered cars.
- Traditional hybrids: In contrast, regular hybrids stand out positively, reporting around 25% fewer problems compared to gas vehicles.
This comparison highlights a divide in technology maturity. EVs and PHEVs are still evolving, while traditional hybrids—on the market for decades—show stronger reliability.
Why Are EVs and PHEVs Facing More Problems?
Newer technology often comes with early-stage challenges. EVs rely heavily on complex battery systems and advanced software, both of which can present unique reliability issues. PHEVs combine gas and electric systems, which means more parts, more complexity, and more potential points of failure.
Federal tax credits of up to $7,500 are encouraging more drivers to consider electric vehicles (EVs). At the same time, automakers are launching an increasing number of EV models, offering consumers more choices than ever before.
However, despite financial incentives and broader availability, EV adoption remains slower than expected. Key barriers include the higher upfront costs of maintenance and the need for additional equipment, such as installing a home charging station. These factors add to the total cost of ownership and often discourage hesitant buyers.
Jake Fisher, senior director of auto testing at Consumer Reports, describes the current challenges in automotive innovation as “growing pains.” He emphasizes that these issues are a natural part of adopting new automotive technologies and highlights the industry’s ongoing work to improve safety, reliability, and performance.
In other words, while problems are surfacing with new vehicle systems—such as advanced driver-assistance features or electric vehicle components—these setbacks reflect a learning curve rather than long-term flaws. Automakers, testing organizations, and regulators are working to address these challenges in a step-by-step approach.
Why Are These Challenges Called “Growing Pains”?
The term suggests that technology is advancing, but not without challenges. As with any new development, issues arise during the early stages of adoption.
- Consumer adaptation takes time, as drivers learn how to use new features effectively.
- Software glitches may affect safety systems.
- Battery technology can struggle with issues such as range, durability, or charging speed.
A new survey from Consumer Reports, based on feedback from more than 330,000 vehicles spanning model years 2000 to 2023 (with a small number of 2024 models), highlights key ownership trends. The study relies on member reports about real-world experiences with their vehicles over the past year.
One of the most striking findings pertains to the reliability of electric vehicles (EVs). Owners of EVs frequently reported recurring issues with battery performance and charging systems. Alongside these technical problems, many also noted concerns about the fit and finish of body panels and interior components, raising questions about build quality compared to traditional gasoline vehicles.
What problems do EV owners report most often?
- Battery and charging issues: Problems with range, charging speed, and long-term battery durability.
- Build quality: Misaligned body panels, rattling interiors, and uneven trim pieces.
What does this mean for consumers?
For buyers considering a new or used EV, this data suggests the need to carefully evaluate reliability ratings, warranty coverage, and charging infrastructure before making a purchase decision. It also highlights the importance of checking vehicle inspection reports and owner reviews in addition to manufacturer claims.
Consumer Reports on EV Reliability: Progress and Remaining Concerns
Consumer Reports notes that electric vehicle (EV) manufacturers are still refining their new powertrain technologies. The organization remains optimistic that as these improvements take shape, the overall reliability of EVs will increase.
However, the report highlights several ongoing concerns that continue to slow adoption among potential buyers:
- Reliability issues that remain unresolved.
- Higher purchase costs compared to traditional gasoline vehicles.
- Limited charging infrastructure, especially in rural and suburban areas.
- Longer charging times remain inconvenient compared to refueling a gas car.
Why Reliability Matters for EV Adoption
Reliability directly influences consumer trust. While early adopters may accept occasional problems, mainstream buyers expect vehicles to perform consistently. Until automakers demonstrate long-term dependability, many shoppers will hesitate to switch.
When evaluating plug-in hybrid electric vehicles (PHEVs), Consumer Reports notes that they tend to have higher problem rates compared to traditional hybrids and fully electric cars. The main reason is the added complexity of combining two powertrains: an internal combustion engine and an electric drive system.
Because of this dual setup, PHEVs face potential issues across as many as 20 different problem areas. These can range from relatively minor annoyances, such as brake squeaks, to more significant challenges like charging system malfunctions. This combination contributes to their overall higher rate of reliability concerns.
Why do PHEVs have more problems?
PHEVs carry two systems under one hood. That means:
- Twice the hardware to maintain
- More chances for electronic glitches
- Greater dependency on proper integration between the gas and electric components
Are PHEVs less reliable than hybrids or EVs?
According to Consumer Reports, yes. PHEVs generally rank lower in reliability compared to conventional hybrids and fully electric vehicles because of their mechanical and software complexity.
Despite these challenges, the study identifies PHEVs, such as the Toyota RAV4 Prime and Kia Sportage, as outperformers, boasting above-average reliability scores. Notably, the BMW X5, Hyundai Tucson, and Ford Escape achieve average reliability scores in the PHEV category.
