Tesla is facing a new investigation by the National Highway Traffic Safety Administration (NHTSA) into potential steering rack defects in its 2025 Model 3 and Model Y vehicles. A spike in owner reports sparked this probe, describing sudden loss of steering control or reduced power steering while driving.
Initial findings from early 2025 revealed thousands of complaints. Reports include warnings like “Steering Assist Reduced” and symptoms such as a stiff or “notchy” feeling in steering. In many instances, drivers could only regain normal behavior by power‑cycling the vehicle—and only temporarily.
In response, Tesla issued an over-the-air (OTA) software update (version 2023.38.4) starting on October 19, 2023, which automates protection against these steering-rack overstress events. As of January 23, 2025, 99% of U.S. vehicles affected have received the update.
Despite the software fix, the NHTSA’s engineering analysis (EA24001) remains active, centering on physical components—specifically, steering rack part numbers 1044832‑00‑A and 1188832‑00‑A
By February 28, 2025, Tesla launched a voluntary recall covering over 376,000 Model 3 and Model Y vehicles equipped with pre-2023.38.4 software.e
Reported Steering Issues in 2025
In 2025, vehicle owners continue to report significant steering problems that affect safety and drivability. The most common complaints include:
- Complete loss of power steering – drivers suddenly lose steering assist, making it extremely difficult to maneuver, especially at lower speeds or during emergencies.
- Increased resistance when turning – some drivers note that the steering wheel becomes noticeably stiffer, suggesting potential issues within the steering rack, pump, or electronic assist system.
These issues are not isolated; reports span across multiple manufacturers and models, highlighting ongoing concerns about the reliability of modern steering systems.
Why Steering Problems Matter
- Steering directly impacts driver control. A sudden failure can:
- Signal deeper mechanical or electronic malfunctions within the vehicle.
- Increases the risk of collisions, particularly in urban or high-speed driving environments.
- Lead to costly repairs if left unaddressed.
Tesla Owner Accounts: Steering Rack Failures in 2025
In 2025, more than 50 Tesla vehicles reportedly required towing due to suspected steering rack malfunctions. These failures led to traffic disruptions in several regions and raised new concerns about the reliability of Tesla’s steering systems.
Some owners found that restarting or “power cycling” their vehicles offered temporary relief. However, in most cases, the issue persisted until the steering rack was physically replaced at a service center.
What Does a Steering Rack Failure Mean for Tesla Owners?
A failed or failing steering rack can result in a sudden loss of steering control. Drivers have described the vehicle as becoming difficult—or at times impossible—to maneuver, which raises safety risks on highways and city roads.
Affected Tesla Models Under NHTSA Review in 2025
The National Highway Traffic Safety Administration (NHTSA) is investigating approximately 334,000 Tesla vehicles from the 2025 model year, with a primary focus on the Tesla Model 3 and Tesla Model Y.
The agency confirmed receiving over 2,388 complaints related to steering issues in these vehicles. While full details of the probe remain undisclosed, NHTSA has acknowledged that the reports are significant enough to warrant a deeper examination of potential steering failures.
Why Is NHTSA Investigating Tesla in 2025?
The NHTSA routinely monitors vehicle complaints filed by drivers, automakers, and independent safety groups. In this case, the unusually high number of steering-related complaints tied to Tesla’s most popular models triggered the current probe.
Although Tesla has not released a formal statement, industry analysts note that steering malfunctions could pose serious safety risks, particularly at highway speeds. The outcome of the investigation may determine whether Tesla faces a recall or is required to issue a software or hardware fix.
Key Numbers to Know in 2025
- Status: NHTSA investigation ongoing, no official recall announced yet
- Vehicles under review: ~334,000 Tesla cars (2025 Model 3 & Model Y)
- Complaints logged: 2,388 steering-related issues reported
Tesla’s Response to NHTSA Steering Rack Investigation
Tesla has not yet issued a formal statement regarding the NHTSA’s investigation into steering rack issues. While the company has a track record of resolving specific vehicle problems through over-the-air software updates, the steering concerns appear different. Hardware components requiring replacement to address these issues have not been identified.
If the NHTSA determines that physical repairs are necessary, Tesla could face a large-scale recall—an outcome that may carry significant financial implications for the automaker.
Key Takeaways
- A potential recall could be costly for Tesla.
- Tesla has not publicly addressed the NHTSA probe.
- Unlike software-based fixes, steering rack problems may require hardware replacements.
Steering Issues and Tesla Lemon Law
Recurring steering problems in a Tesla are more than frustrating—they could make your vehicle a candidate for protection under California Lemon Law and other state lemon law statutes. These laws exist to protect consumers who purchase cars with persistent defects that affect safety, value, or usability.
How Lemon Law Works in California
- California’s Lemon Law applies to vehicles with significant defects that remain unresolved despite repeated repair attempts.
- Typically, this means:
- Multiple repair attempts for the same issue during the warranty period.
- Or, your car is out of service for an extended period due to repairs.
- If your Tesla’s steering system continues to fail after several service visits, you may qualify for either a replacement vehicle or a full refund.
Steering Problems and Lemon Law Eligibility
Tesla owners experiencing steering malfunctions—such as pulling, stiffness, loss of control, or recurring warning alerts—may have grounds to file a Lemon Law claim if:
- The problem persists after several documented repair attempts.
- The defect poses a safety risk or significantly reduces the car’s value.
- The issue occurs within the manufacturer’s warranty period.
What Remedies Are Available?
Under California Lemon Law, you may be entitled to:
- Vehicle replacement with a comparable model.
- Refund of the purchase price, including taxes, fees, and sometimes attorney’s fees.
FAQ: Tesla Steering Issues and Lemon Law
Q: How many repair attempts are needed before the Lemon Law applies?
A: In California, generally two or more unsuccessful repair attempts for a serious safety issue—or four or more for less serious issues—may qualify.
Q: Does the Lemon Law apply if my warranty expired?
A: Typically, the defects must appear and be reported during the warranty period. However, documentation of early issues is key.
Q: Do I need a lawyer for a Lemon Law claim?
A: While not required, many Tesla owners hire attorneys since California Lemon Law often allows recovery of attorney’s fees if you win.
